At faydabazzar.in, our priority is to ensure that your orders are delivered safely, securely, and on time. This Shipping Policy explains how we process, dispatch, and deliver your orders along with estimated timelines, shipping charges, courier process, and important delivery terms.
By placing an order on our website, you agree to the terms stated in this policy.
1️⃣ Order Processing Time
Once your order is successfully placed:
- Orders are processed within 1–2 business days
- Orders placed on Sundays or public holidays will be processed on the next working day
- During heavy sale, festival season, or high order volume, processing time may slightly increase
After dispatch, you will receive:
- Shipping confirmation message/email
- Tracking details
2️⃣ Shipping Coverage
We currently provide delivery:
- Across India
International shipping is currently not available.
3️⃣ Estimated Delivery Time
Delivery time depends on your location:
- Metro Cities: 3 – 5 Business Days
- Other Cities / Towns: 4 – 7 Business Days
- Remote & Interior Locations: 7 – 10 Business Days
Delivery may delay due to:
- Courier service limitations
- Remote area delivery
- Weather conditions
- Natural or unavoidable events
- Government restrictions / strikes
We always try to deliver as quickly as possible.
4️⃣ Shipping Charges
Shipping charges (if applicable):
- Will be clearly displayed at checkout
- May vary based on location, order size, and courier partner
- Free delivery may be offered during special offers or promotions
There are no hidden charges.
5️⃣ Courier & Logistics Partners
We partner with trusted, professional, and reputed courier companies to ensure safe and reliable delivery.
Courier partner may vary depending on:
- Delivery pincode
- Service availability
- Shipping speed
6️⃣ Order Tracking
Once your order is shipped:
- A tracking number will be shared
- You can track shipment status through courier’s tracking page
If tracking does not update immediately, please allow:
- 24–48 hours for system update
For any tracking help, contact our support team.
7️⃣ Delivery Attempts
Courier company will usually make 2–3 delivery attempts.
Delivery may fail if:
- Customer is unavailable
- Phone number unreachable
- Address incomplete or incorrect
- Door locked
- Parcel refused without valid reason
In such cases:
- Parcel may be returned to us
- Re-shipping charges may apply for re-dispatch
8️⃣ Damaged, Tampered, or Open Package
If the parcel received appears:
- Torn
- Opened
- Tampered
- Wet or damaged
Please:
1️⃣ Do not accept the parcel
2️⃣ Take clear photos/videos
3️⃣ Contact us within 48 hours
Once verified, we will assist as per our Return & Refund Policy.
9️⃣ Wrong, Missing, or Partial Product Delivery
If you receive:
- Wrong product
- Missing item
- Incorrect quantity
- Partial order delivery
Inform us within 48 hours of delivery with proper proof (images/video).
We will review and resolve as per policy.
🔟 Delivery Delays
While we ensure timely shipping, delivery delays may occur due to:
- Courier network issues
- Weather conditions
- Natural calamities
- Government restrictions / lockdowns
- Remote location delivery challenges
Such delays are beyond our control but we always support customers until resolution.
1️⃣1️⃣ Customer Responsibility
Customers are requested to provide:
- Correct full name
- Complete delivery address
- Nearby landmark (if required)
- Active phone number
Incorrect or incomplete information may cause:
- Delivery failure
- Return to origin (RTO)
- Extra shipping charges
1️⃣2️⃣ Cancellation After Shipping
Once the order is shipped:
- Cancellation is not allowed
- If customer refuses delivery without valid reason, shipping cost may be deducted
For cancellations before dispatch, refer to our Return & Refund Policy.
1️⃣3️⃣ Policy Rights & Updates
faydabazzar.in reserves full rights to:
- Modify or update this Shipping Policy anytime
- Change courier partners
- Adjust shipping charges when required
Any changes will be updated on this page.
1️⃣4️⃣ Contact Information
For any shipping-related assistance, queries, or complaints, please contact us:
📧 Email: faydabazzar.in@support.com
📞 Mobile: +91 7533707322
📍 Address:
Raj Textile World,
Shakti Nagar, Surat,
Gujarat – 395012